Help Center › Billing & Plans

Wallet top-up and AI usage

The Advertz wallet funds pay-as-you-go features such as AI Studio (images, video, voiceover) and click-to-WhatsApp ad spend.

Top up

  1. Open the Wallet page from your profile menu.
  2. Click “+ Top Up Wallet”, choose an amount and pay online.
  3. The balance updates as soon as the payment is confirmed.

Low-balance alerts

Turn on the Auto low-balance alert on the Wallet page to get an email with a one-tap recharge link when your balance drops below your chosen threshold.

AI replies

Chatbot AI replies come from your plan’s monthly allowance. If you run low, buy an AI top-up from the Wallet page.

Wallet balance vs WhatsApp message charges

The Advertz wallet does not pay Meta for WhatsApp template messages; those are billed by Meta to the payment method on your WhatsApp Business Account. Use the wallet only for AI Studio, ad spend and other pay-as-you-go features.

Receipts

Every top-up appears in the wallet’s transaction history, and an invoice is issued for each payment.

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