AI Chatbot Builder
A drag-and-drop flow builder plus GPT-4o, so your bot can follow a script and still think on its feet.
Design conversation flows visually — no code — for FAQs, lead qualification, order tracking and support triage. Hand off to an AI agent powered by GPT-4o for anything the flow doesn't cover, with your own knowledge base as context.
- Visual flow builder — conditions, delays, media, and API calls as nodes
- GPT-4o fallback answers questions using your uploaded docs/FAQs
- Seamless handoff to a human agent in Team Inbox at any point
Automate the repetitive, escalate the important
Most incoming WhatsApp messages are the same handful of questions. Let the bot resolve those instantly, and route anything it's unsure about — or anything the customer asks for — straight to a live agent with full context attached.
- Intent detection to route to the right flow automatically
- Reusable flow templates for support, sales and lead capture
- Test mode to trial a flow before publishing it live
Trained on your business, not the whole internet
Upload product catalogs, policy documents and past conversations. The AI answers from that context first, and stays on-brand with a configurable tone and guardrails around what it will and won't say.
- Custom knowledge base per bot, per language
- Configurable guardrails — pricing, refunds, escalation rules
- Conversation analytics to see where the bot struggles